Shipping policy

Shipping Policy

Last Updated: September 2026

Tablevera Shop, operated by AJTT DEVELOPMENT LLC, ships dining and tableware products to eligible destinations in the United States and other locations where shipping is offered.

1. Order Processing

Orders are generally processed after payment has been successfully authorized.

Processing times may vary depending on:

  • product availability;
  • order volume;
  • warehouse operations;
  • holidays;
  • weekends;
  • carrier requirements; and
  • other circumstances outside our reasonable control.

Customers will receive applicable order or shipment information when available.

2. Shipping Times

Estimated delivery times displayed at checkout or on the applicable product page are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Delivery may be delayed by:

  • severe weather;
  • carrier disruptions;
  • address problems;
  • customs procedures;
  • holidays;
  • transportation interruptions;
  • incorrect customer information; or
  • other circumstances beyond our reasonable control.

3. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned because of an incorrect or incomplete address supplied by the customer, additional shipping charges may apply.

Please contact us as soon as possible if an address needs to be corrected.

4. Tracking

Where available, tracking information will be provided after an order has been shipped.

Tracking information is provided by the applicable carrier and may take some time to update after shipment.

5. Lost or Delayed Packages

If tracking information indicates that a package is delayed, customers should contact us at:

serve@trevonella.com

We may work with the applicable carrier to investigate the shipment.

Carrier investigation procedures may affect the time required to resolve a claim.

6. Damaged Shipments

Customers should inspect shipments after delivery where reasonably possible.

If a product arrives damaged, contact us promptly at serve@trevonella.com and provide relevant order information and photographs if requested.

We will review the circumstances and determine an appropriate resolution.

7. International Orders

For international shipments, customers may be responsible for applicable:

  • customs duties;
  • import taxes;
  • brokerage charges;
  • VAT or similar taxes; and
  • other government-imposed fees.

These charges may vary according to the destination country and applicable laws.

8. Taxes and Government Charges

Applicable sales, use, transaction, customs, and other legally required taxes or government-imposed charges may be collected at checkout or otherwise become payable by the customer.

For Colorado transactions, tangible personal property sold into Colorado may be subject to applicable sales or use tax requirements. Colorado's Department of Revenue states that internet purchases of tangible personal property are not automatically exempt from taxation simply because the purchase was made online.

9. Shipping Restrictions

Certain products, destinations, carriers, or transportation methods may be subject to shipping restrictions.

We reserve the right to cancel or modify an order where shipment is not reasonably available or legally permissible.

10. Contact

For shipping questions:

AJTT DEVELOPMENT LLC
Tablevera Shop
serve@trevonella.com
10949 HIDDEN RIDGE CIR, Peyton, CO 80831, United States