Shipping policy

SHIPPING POLICY
TABLE ELEMENTS — PREMIUM TABLEWARE

Legal Operator: WG KENNER, LLC
Website: jpkenz-if.myshopify.com
Customer Support: EeganOn5820@outlook.co.th

Dispatch & Office Address:
3000 Dovera Drive
OVIEDO, FL 32765, USA

At Table Elements (operated by WG KENNER, LLC), we specialize in delivering high-quality ceramic
bowls, plates, cutlery sets, and spoons safely to your doorstep. Because tableware products require
extra care and protective packaging, we take rigorous measures to ensure every package is securely
wrapped and dispatched in a timely manner.
1. ORDER PROCESSING TIME
All orders are processed within 1 to 3 business days (excluding weekends and major holidays) after
receiving your order confirmation email.
You will receive a secondary notification containing tracking details once your order has officially
shipped.
During high-volume promotional periods or seasonal holidays, processing times may extend slightly.
We appreciate your patience.
2. SHIPPING RATES & DELIVERY ESTIMATES
Shipping costs for your order will be calculated and displayed at checkout. We offer standard and
expedited shipping options tailored to ensure safe transit of fragile items.
Shipping Method Estimated Transit Time Shipping Cost
Standard Domestic Shipping (USA) 3 – 7 Business Days Calculated at Checkout / Free on orders over $50
Expedited Domestic Shipping 2 – 3 Business Days Calculated at Checkout
International Shipping 7 – 15 Business Days Calculated at Checkout
•

•

Table Elements — Shipping Policy Page 1 of 2

Fragile Goods Packaging Guarantee:
To protect delicate ceramic bowls, porcelain plates, and metal cutlery, all orders are reinforced with
multi-layer bubble wrap, foam corner protectors, and sturdy outer boxes. In the rare event of transit
damage, please refer to Section 5 below.

3. ORDER TRACKING & SHIPMENT CONFIRMATION
Once your order has shipped, you will receive an automated Shipping Confirmation Email with a
tracking number provided by courier partners (e.g., USPS, UPS, FedEx, or DHL). Please allow 24 to 48
hours for tracking information to register on the carrier system.
4. CUSTOMS, DUTIES, AND TAXES
Table Elements is not responsible for any customs and taxes applied to your order. All fees imposed
during or after shipping are the sole responsibility of the customer (tariffs, taxes, GST/VAT, etc.).
5. DAMAGED, LOST, OR STOLEN PACKAGES
Items Damaged in Transit: If your tableware arrives broken or chipped, please contact us within
48 hours of receipt at EeganOn5820@outlook.co.th. Please save all packaging materials and
damaged goods, and attach clear photos to your email for prompt replacement or refund
processing.
Lost or Stolen Packages: If your tracking details state that your package was delivered but you
have not received it, please verify your shipping address, check around your property, and contact
the delivery carrier. Contact our support team if you require further assistance.
6. SHIPPING ADDRESS CHANGES & INCORRECT ADDRESSES
Please double-check your shipping address during checkout. If you notice an error in your address,
notify us immediately at EeganOn5820@outlook.co.th. Once an order has entered processing or
shipment, we cannot modify the shipping address.

CONTACT & CORPORATE INFORMATION
Store Name: Table Elements
Website: jpkenz-if.myshopify.com
Operating Entity: WG KENNER, LLC
Official Address: 3000 Dovera Drive, OVIEDO, FL 32765, United States
Support Email: EeganOn5820@outlook.co.th