Refund & Return Policy

Last Updated: September 2026

At Tablevera Shop, operated by AJTT DEVELOPMENT LLC, we want customers to be satisfied with their purchases. This Refund & Return Policy explains the conditions and procedures applicable to returns, refunds, exchanges, damaged products, and incorrect orders.

Store: Tablevera Shop
Website: www.trevonella.com
Email: serve@trevonella.com
Business Address: 10949 HIDDEN RIDGE CIR, Peyton, CO 80831, United States

1. Eligibility for Returns

Unless otherwise stated on the applicable product page, customers may request a return within 30 days of delivery.

To qualify for a return:

• The product must be unused and in substantially the same condition in which it was received.
• The product should be returned with its original packaging where reasonably possible.
• The product must not have been intentionally damaged, altered, or misused.
• Proof of purchase or the applicable order information may be required.

Certain products may be excluded from return eligibility where required by their nature, condition, or applicable law.

Nothing in this policy is intended to waive or restrict any consumer right that cannot legally be waived or restricted under applicable federal or state law.

2. Damaged, Defective, or Incorrect Products

Customers should contact us as soon as reasonably possible if an order:

• arrives damaged;
• contains a defective product;
• contains the wrong product;
• is missing an item; or
• materially differs from the product description.

Please contact:

Email: serve@trevonella.com

Where appropriate, we may request photographs or other information reasonably necessary to evaluate the issue.

Depending on the circumstances, we may offer:

• a replacement;
• a partial refund;
• a full refund;
• a return and refund; or
• another reasonable resolution.

3. Return Authorization

Customers should contact us before sending products back.

Unauthorized returns may experience delays in processing.

After reviewing the request, we will provide return instructions when a return is approved.

4. Return Shipping Costs

If a return is requested because the customer changed their mind, ordered the wrong item, or no longer wants the product, the customer may be responsible for applicable return shipping costs.

If the return is caused by our error, such as an incorrect, materially defective, or damaged product, we may provide an appropriate return solution or reimburse reasonable return shipping costs where required or approved.

5. Refund Processing

Once an approved return is received and reviewed, we will process the applicable refund.

Refunds are generally issued to the original payment method.

The time required for the refund to appear in the customer's account may depend on the customer's bank, credit-card issuer, payment provider, or other financial institution.

We are not responsible for processing delays caused by third-party financial institutions after we have initiated the refund.

6. Partial Refunds

A partial refund may be available where:

• only part of an order is affected;
• an item has a minor issue that does not justify a full refund;
• the customer agrees to keep an affected item; or
• another circumstance reasonably supports a partial refund.

7. Non-Returnable Circumstances

A return may be refused where the product has been:

• intentionally damaged;
• materially altered;
• used in a manner inconsistent with its intended purpose;
• damaged after delivery due to improper handling; or
• returned outside the applicable return period without an applicable legal right to return.

This does not limit any rights that cannot legally be excluded.

8. Cancellations

Customers may contact us to request cancellation as soon as possible after placing an order.

Because orders may enter processing or fulfillment quickly, cancellation cannot always be guaranteed.

If an order has already been processed or shipped, the customer may need to follow the applicable return procedure.

9. Colorado Consumer Protection

AJTT DEVELOPMENT LLC is committed to conducting its business in accordance with applicable consumer-protection laws.

We do not intentionally engage in deceptive advertising, materially misleading product descriptions, fraudulent representations, or unfair business practices.

Colorado's Attorney General has enforcement authority relating to consumer-protection laws, including the Colorado Consumer Protection Act.

Nothing in this policy is intended to waive, eliminate, or restrict a consumer right or remedy that cannot legally be waived.

10. Contact Us

For return, refund, damaged-order, or product-related questions:

AJTT DEVELOPMENT LLC
Tablevera Shop
Email: serve@trevonella.com
Website: www.trevonella.com
Address: 10949 HIDDEN RIDGE CIR, Peyton, CO 80831, United States